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Direct Routing for
Microsoft Teams:
Your own Business Phone system

We bring you the power of cloud calling with Falkon VoIP Direct Routing - Make and receive calls from MS Teams or any PBX to anyone outside the organization!

Getting Started with Direct Routing

Our easy-to-migrate solution helps you easily enable Direct Routing for Microsoft Teams. We will do the heavy lifting for you so that you can dedicatedly work on your core business. 

What is Direct Routing for Microsoft Teams?

Microsoft Teams is a business communication platform that offers workspace chat and video conferencing, file storage, VoIP calling, and application integration. MS Teams also provides a phone option where one can make and receive calls through the application itself.

There are two ways to activate this feature: either by using the Microsoft Phone System with calling plans (which is a costlier option) or by using the Microsoft Phone System with direct routing (the better and the cost-effective option!).

Enabling Direct routing for MS Teams helps you manage the connection between your on-premise SIP Trunk or PSTN solution and Microsoft Phone system to give you a better calling experience.

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Where can I use Falkon VoIP Direct Routing?

Person-to-person calling

Call anyone within as well as outside your organization.

Multi-Platform call distribution

Route calls to other telephony networks within your organization that are not directly related to Teams.


Transfer, hold or terminate calls like any other service.

How does Direct Routing work?
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Enabling Direct routing for Microsoft Teams allows your organization to connect with external phone lines. Essentially, you can leverage Microsoft Teams to make and receive phone calls outside your organization using SIP trunks to route the calls! In Microsoft calling plans, Microsoft provides phone numbers and also PSTN services. In Direct routing, you connect your existing PSTN to Teams via a Session Border Controller (SBC) and SIP Trunks.

What do I need to get started?

You would be needing a Microsoft Office 365 License that includes a phone system (E1/E3 + Phone System or E5) along with a Microsoft certified SBC, a SIP Provider, and an E911 provider. We will handle the rest!

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